Not sure what to click next?
Ask me one question.

I'll record a short, beginner-friendly video that walks you through it step by step.

If you’re feeling stuck, confused, or unsure where to click — you’re in the right place.

Ask me one question that's keeping you stuck.

It could be MailerLite, Google Docs, Google Sheets, Microsoft Word, Excel, organizing files, or another everyday computer task.

I'll record a simple video that walks you through it, one step at a time.

Need some ideas?

✓ How do I freeze the top row in Excel or Google Sheets?

✓ How do I upload contacts into MailerLite?

✓ How do I create a clickable link?

✓ Why won't my Google Doc print?

✓ How do I organize my files?

Tell me what you need help with:

By submitting your question, you’ll also receive my email updates.
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What Happens Next

  1. Tell me what's giving you trouble.

  2. I'll record a short video just for you.

  3. I'll email you the link.

  4. Follow along at your own pace.

If I think your question would help others too, I may turn it into a future YouTube tutorial—but I'll never include your personal information.

Hi, I'm Jan,

Just Ask Jan is my way of helping people feel more confident with everyday technology.

I know how frustrating it can be when something that should be simple just doesn't make sense.

For more than ten years, I've helped small business owners work through systems, software, and everyday computer tasks that can feel overwhelming.

I believe learning doesn't have to feel overwhelming. Sometimes all it takes is someone to walk you through the next step.

My goal isn't just to help you get past today's question. It's to help you understand the steps, so you feel more confident the next time.

That's what I'm here for.

No question is too small. If you're feeling stuck, I'm here to help.